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Mitch Kowalski

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  • ABOUT
  • ARTICLES
  • BOOKS
    • The Great Legal Reformation
    • Avoiding Extinction: Reimagining Legal Services for the 21st Century
  • MEDIA
  • CONTACT
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SERVICES

What I do for In-House Teams:

  • control spend and cost;
  • create value-add for the business;
  • increase team engagement; and
  • enhance relationship with external providers.  

What I do for Law Firms:

  • create unique client experiences for firm clients;
  • enhance competitive advantage;
  • improve employee engagement; and
  • amplify operational efficiency.  

My services cover a number of areas including:

  • creation and implementation of an innovation strategy;
  • lead compelling and creative experiences that strike a balance between business and legal needs;
  • design and implementation of appropriate process and technology innovations;
  • implementation of design thinking to improve service delivery;
  • legal service audits (internal and client-facing);
  • preparation of, and response to, legal service RFPs; and
  • thought leadership, advice, monitoring and analysis of the changing nature of legal services.

ABOUT MITCH

Thought Leader and legal operations advisor with global credibility and international experience.

Fastcase 50 Innovator Award honouree.

Fellow of the College of Law Practice Management.

Author of two critically-acclaimed books on legal operations transformation:

  • The Great Legal Reformation: Notes from the Field,
  • Avoiding Extinction: Reimagining Legal Services for the 21st Century

General counsel experience.

International law firm partner experience.

Gowling WLG Visiting Professor in Legal Service Innovation at the University of Calgary Law School.

Strong communicator with the ability to tell compelling stories to clearly articulate ideas and motivate cross-functional teams.

Translator of customer feedback, market intelligence, corporate vision, and business strategy into innovation road maps.

Excellent knowledge of Change Management, Service Design, Design Thinking, Lean and Project Management.

Substantial Board of Directors experience on two major Canadian real estate corporations – ICD.D corporate governance designation.

Speaker on legal service innovation at conferences around the world.

Writer for a variety of publications around the world about the challenges of legal operations.

Often asked by international and national news media for comment on legal operations in the global legal services industry.

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SPEAKING ENGAGEMENTS

November 20, 2019

In-House Congress - Abu Dhabi

September 17 - October 4, 2019:

University of Calgary Law School - Calgary, Canada

September 5-7, 2019:

Fireside Conference - Bancroft, Canada

July 27, 2019:

HBA Legal Private Leadership Retreat - Perth, Australia

July 24, 2019:

The Future of Law and Innovation in Practice Conference - Sydney, Australia

June 25, 2019:

Legal Geek - New York City, USA

April 8, 2019:

Lexpo - Amsterdam, Netherlands

December 6, 2018:

Legal Tech Event - Hamburg, Germany

December 3, 2018:

Private German Partners Event - Berlin, Germany

November 12, 2018:

Law Society of Western Australia Webinar - Western Australia

November 2, 2018:

Cox and Palmer Associate Retreat - Halifax, Nova Scotia

October 18, 2018:

Cassels Brock Client Seminar - Toronto, Ontario

September 28, 2018:

Court of Queen's Bench of Alberta - Fall Education Seminar - Edmonton, Canada

September 19 - October 5, 2018:

University of Calgary Law School - Calgary, Canada

September 14, 2018:

LawTech Summit - Noosa, Australia

July 24, 2018:

Australasian Legal Practice Management Association Webinar - Sydney, Australia

July 17, 2018:

Association of Corporate Counsel - Australia - Perth, Australia

July 16, 2018:

University of Western Australia Law School - Perth, Australia

July 9-13, 2018:

Curtin University Law School - Perth, Australia

July 5, 2018

Australian Law Teachers Association Conference - Perth, Australia

May 3, 2018:

Ark Group Law Firm Change Management Summit - Chicago, USA

April 26, 2018:

Black Country Business Festival - Wolverhampton, England

February 8, 2018:

Ontario Bar Association Young Lawyers Annual Conference - Toronto, Ontario, Canada

Past speaking engagements

Copyright © 2023 · Mitchell E. Kowalski